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Discreet Packaging & Shipping

Is the packaging discreet?

Yes! All orders are carefully packed in our warehouse in an unmarked shipping box with a discreet label. 

Is there a shipping cost? 

Domestically, we offer free economy shipping throughout the USA on all orders over $35. There's a flat fee of $7.99 on all orders under the $35 threshold for free shipping (exclusive of sales tax & discounts).

Free shipping is not available outside of the contiguous USA. International shipping fees will be calculated during check out for all orders being shipped outside of the USA.

International Shipping (Shipping Outside the USA) 

Free shipping is not available outside the United States.

International shipping rates can vary by country. During checkout, you will see the specific shipping rates for your order before you place it.

We are not responsible for any duties, customs, or taxes for orders shipped outside the United States. Orders will not be shipped until payment is received.

 

How long will it take for my product to be delivered?

All products that are available in our warehouse are shipped within 1-2 days of placing your order. Of course, we always strive to keep all products in stock for you. There may be a rare case of shortage, and in such a case, we will contact you via e-mail.

For international shipping, please allow additional transit time. Up to 15 days, depending on the shipping address.

Shipping & Delivery

Delivery Time

Economy (Domestic USA)

3-8 business days - Free on all U.S. orders over $35.00

USPS Priority Mail (Domestic USA)

USPS Priority Mail Express (Domestic USA)

2-3 business day shipping available

1-2 day

 

What is the return policy?

Due to the highly intimate nature of our products, we do not accept returns or exchanges whether the packaging seal is open or not. Customer safety is our priority.

We are sorry to hear that you aren’t satisfied with your product. All our products are created mindfully to elevate pleasure for all bodies. We believe that all our bodies are different. Therefore, it can take some time to adapt to the unique sensations. 

Will I receive a refund on my product?

We are sorry to hear that you aren’t satisfied with your product. Unfortunately, we do not offer refunds. But in case your product stops functioning within 30 days of receipt, and you have not done anything unusual to cause the product to stop working, please write to us through the contact us page and request an exchange for the same item. We want to serve you.